Privacy Policy

Last updated: {{TODAY}}

This Privacy Policy explains how Sorna Innovation Group (“we”, “our”, “us”) collects, uses, stores, shares, and protects your personal information. By accessing or using our website and services, you agree to this Policy.

Scope

This Policy applies to all sections of our website and related services (including contact forms, file downloads, blog, and administrative interfaces for handling requests).

Information We Collect

Identity & Contact: name, email, phone, company (if provided).
Communications: messages submitted via contact forms or consultation requests.
Technical & Usage: IP address, user agent, browser type/version, visited pages, timestamps, referrers, preference cookies (language, dark/light mode).
Download Data: file category, download time, IP and technical metadata for security and quality.

Purposes of Processing

To provide and improve our website/services and personalize multilingual experiences.
To respond to inquiries, provide consultations, and offer support.
For security, abuse prevention, spam detection, event logging and analytics.
To comply with legal obligations, auditing and reporting.

Legal Bases

Consent (e.g., contact forms, newsletters if enabled).
Contract performance or pre-contractual measures (responding to service requests).
Legitimate interests (security, performance analytics, website improvement).
Legal obligations where applicable.

We share data only when necessary with infrastructure providers (hosting, email, security) under confidentiality obligations. International transfers may occur subject to applicable laws and adequate safeguards. We do not sell your data.

Data Retention & Security

Data is stored on secure infrastructure with role-based access controls.
Retention periods are tied to the original purposes; data is deleted or anonymized afterward.
We use industry-standard safeguards (encryption in transit, secure password hashing, security event logging).

Your Rights

Subject to applicable laws, you may have rights to access, rectification, deletion, restriction, objection, and data portability. To exercise rights: contact privacy@sornaig.com.

Cookies & Preferences

We use cookies to improve experience and enable multilingual features. You can change language and display mode from the site header. See our Cookie Policy (if published) for details.

External Links

We are not responsible for third-party content. Please review their privacy policies.

Contact

Questions or privacy requests: privacy@sornaig.com | info@sornaig.com

Changes to this Policy

We may update this Policy. New versions will be dated and your continued use constitutes acceptance.

Annex – Technical & Security Notes

System event logging for security analysis and quality improvement.
Rate limiting for forms and sensitive endpoints.
Periodic review of policies and access controls.

Note: For cookie details, see our Cookie Policy.